Connect – the future of business mobile?

The professional services sector is constantly working under pressure to deliver client requirements and to schedule communication in a professional manner.

Whether you’re in the business of legal, financial or business consultancy services, staff are often working remotely on complex projects and to very tight timescales. Having the right tools to deliver effective communications is a must.

Mobile devices are at the heart of how almost all businesses communicate and are now, more often than not, the device of choice for users. Despite the flexibility they provide, mobiles are designed for the individual user and behave like a communication island, independent and separate to the office phone system.

On the other hand, the office desk phone provides all the productivity enhancing features such as reception services, access to the corporate directory, conferencing and call reporting, but is limited by its fixed nature.

Introducing Connect

Connect offers your business the power of both, integrating our award winning hosted phone system, Horizon, with the Gamma mobile service.

This allows you to access a range of features anytime, anywhere, regardless of device.

In streamlining your business communications, you’re able to provide your staff with the flexibility to work wherever they are and ultimately improve overall business productivity and client service delivery.

If your business relies on a mobile workforce, you’ll find Connect a great asset.

It can be adopted incrementally and at your own pace. With a simple price per user, you’ll also benefit from having just one provider and only paying for what you need.

By combining the flexibility of a mobile device with all the business-class features of Horizon, Connect makes your team more productive, your client service more responsive and your costs more controllable.

Key features

  • Utilise Horizon phone system features on your mobile
  • Use the native dialer to make calls
  • One number across all devices
  • Present your landline number from your mobile
  • Record all business calls, even when mobile
  • One voicemail system for all your calls
  • Call reporting for all calls made, received or missed across all devices
  • Single web portal – to manage both Horizon and mobile devices

Straightforward to use

Calls can be used in the same way as mobile calls, without using your data bundle. The Connect companion app gives users easy access to service features including visual voicemail and user settings.

Call recording

Calls are recorded whether you are in the office or on the move, regardless of device, helping your business address training, quality assurance and compliance needs.

Companion app

The MyConnect companion app provides an enriched experience and gives you the power of your desk phone on your mobile device.

Improve client contact

Improve your availability and responsiveness to your clients and suppliers alike. With one number for all devices, you can receive all calls wherever you are, ensuring the client experience is seamless.

One voicemail

Access one visual voicemail for both fixed and mobile devices, allowing you to pick up and respond to messages from any location.

Complete visibility

Gain a complete view of all calls across your entire business with Akixi call reporting. See key call statistics in real-time for all devices, including mobiles, keeping you informed and allowing you to make better operational decisions.

Local presence

Outbound calls from mobile devices can also present your business number. Helping to ensure your calls are more likely to be answered and maintaining a more professional appearance.

 

Interested in Connect? Why not book a meeting with your account manager to see how Connect can work for your business or give us a call on 0345 136 60 60. 

Need more information or advice? Call us now 0345 136 60 60

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