PRTG – Proactive device monitoring

Equipment monitoring Where RHM have provided a router or data switch as part of our managed service we will even proactively monitor your solution down to and including these devices. If they go down or lose power we will be alerted straight away via our dashboard and an email alert. When assessing faults this also…

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Connect – the future of business mobile?

The professional services sector is constantly working under pressure to deliver client requirements and to schedule communication in a professional manner. Whether you’re in the business of legal, financial or business consultancy services, staff are often working remotely on complex projects and to very tight timescales. Having the right tools to deliver effective communications is…

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What is Horizon Collaborate?

Introduction to Horizon Collaborate Horizon Collaborate is our new Unified Communications and Collaboration (UCC) service, designed to address customer’s demand for new and innovative communication apps and services. Our Horizon Collaborate service meets the needs of a wide range of customers, offering advanced UCC services such as instant messaging and presence, video, desktop and file…

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How your telecoms provider can make you more agile

Find out whether it’s time to change your communications provider. In today’s financially-conscious environment, most businesses have been forced to adjust their processes to become more efficient – maintaining profit margins without significantly increasing prices. To achieve this transformation, many have become more agile, allowing them to adapt to changes in the marketplace more quickly….

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Improve sales performance with ‘always-on’ business telecoms

Increase your sales performance and improve customer satisfaction with a hosted phone system. Meet Charles and Eddie Charles is a travelling rep. He visits customer sites across the West of England, conducting live demonstrations and closing deals. He is equipped with a company iPhone on a corporate contract and a laptop. His organisation uses a…

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How to implement a flexible telecoms system for an agile future

Is it time to review your existing communications system? No business can afford to stand still. Companies that are responsive, agile and adaptable are best placed for today’s fast-changing business environment. Businesses have to respond to a wide range of factors, some of which may be unplanned or which may arrive much sooner than anticipated….

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Guide to a mobile workforce

The essential guide to managing the telecoms needs of your mobile workforce Discover the limitations of traditional phone systems and learn why you should introduce a feature-rich, flexible alternative. Mobility is a key aspect of building an agile business. Employees now have the legal right to request facilities to work from home but employers are…

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Convert to Converged

Save time and money with a single provider for all your business communications Wasting time If your business uses multiple providers for its communication services, then you will be familiar with the pain of making a change to your services all too well. If you are moving to a new office, co-ordinating multiple providers can…

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Why a business phone number increases sales

Internet sales are very important to today’s industry. Online chat, email and social media have become very popular ways to offer customer service. Therefore, more businesses are forgoing placing a telephone number on their websites and opting for digital communication channels instead. But ditching the traditional number for online chat, or email, might be a…

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We’re hiring! 1st Line Support Analyst

We’re hiring! RHM are looking for a 1st Line Support Analyst to join our growing team. Roles and Responsibilities: First line troubleshooting for lines, broadband, VoIP and mobile Mobile device support experience preferred however not essential Dealing with end user customers, service providers and telecom network operators Self-motivated with willingness to learn from colleagues Must…

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