What to look for in a network solutions provider

For any business who is currently operating in the digital age, it is essential that you have a reliable and up-to-date network solutions provider. Being connected to your network is vital for the completion of daily tasks, so any downtime is likely to have serious consequences, both financially and for brand reputation. As such, choosing…

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Improve customer service with better call management

Gaining insight into your inbound call handling can help improve customer service. Each year, businesses in the UK lose a total of £15.3 billion when customers stop purchasing due to poor customer service experiences. Between calls that never make it to your customer service team and calls that reach the wrong department in your organisation,…

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An SME’s guide to improving business performance through connected communications

Find out how you can improve business performance with unified communications To support healthy, continued growth, every business needs to operate effectively. From IT to human resources, telecoms to finance, every function needs to work efficiently in order to maximise profitability and to free up funds for investment back into the business. Communications play a…

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Convince the board: Why you need a new hosted phone system

A growing number of companies are discovering the benefits of opting for a hosted phone system For many organisations, communications is the backbone of the business, therefore it is vital to have the right phone system in place. However, it’s understandable that your board may believe the best strategy is to keep the phone system…

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Your voice disaster recovery plan

Build a disaster recovery plan for your voice services to ensure that your customers can always reach you. Failing to plan is planning to fail Your company probably already has a disaster recovery plan (DRP) in place for your IT services. You make sure your data is backed up daily and you have written procedures…

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Understanding the negative impact of traditional phone systems

Your traditional telecoms system could be killing your business – find out how a next generation phone system can give you competitive advantage. Informed business decisions rely on having accurate, timely information to hand. Finance, sales and support all produce useful data to assist with strategic decision-making, but this data may not always provide the…

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Introducing the RHM System Scrappage Scheme

FREE installation, POE data switch, number porting & training worth up to £1,199* or cashback to the same value**      RHM will be running a telephone system scrappage scheme for any existing clients who have one of the following systems with us: LG GSX LG GDK LG LDK LG IPLDK LG Aria Avaya IPOffice…

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Improving remote workforce productivity with cloud phone systems

Often referred to as Voice over Internet Protocol (VoIP), cloud phone systems are designed to meet various telecommunications needs. They enable businesses to create flexible working conditions for employees, including those who work outside their offices. Here are some ways you can use VoIP to improve the productivity of remote workers and grow your business….

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Top factors to consider when choosing a service provider

Telecommunication is at the centre of almost every company. Due to this reality, many businesses are offering telecommunication services, and hence, the competition among them is fierce. Although numerous companies are offering similar services, you need to identify the most suitable for your business. Here are several factors to consider as you make your decision….

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Getting the most from your business broadband

With so much of our daily lives reliant upon the internet, it is essential that your business gets the most from your broadband. Broadband gives your staff the information they need to complete their projects, communication with clients and allows potential customers to find out about your brand and company. However, while the internet is…

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