VoIP – What is it?

VoIP, Voice over Internet Protocol, provides the option of having a phone service delivered via your Internet connection as opposed to receiving it from your local phone company. You may also see VoIP referred to as VoB (Voice over Broadband), VoN (Voice over Networks) and Internet Technology. In the present day, where Internet connections are…

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Three main business benefits of VoIP

In business, you can’t afford to be caught sleeping on new technology which can make a real difference. The good news is that companies which have thus far used traditional phone systems have a range of commercial benefits waiting for them in the form of Voice over Internet Protocol (VoIP). Here we take a look…

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What to look for in a network solutions provider

For any business who is currently operating in the digital age, it is essential that you have a reliable and up-to-date network solutions provider. Being connected to your network is vital for the completion of daily tasks, so any downtime is likely to have serious consequences, both financially and for brand reputation. As such, choosing…

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Improve customer service with better call management

Gaining insight into your inbound call handling can help improve customer service. Each year, businesses in the UK lose a total of £15.3 billion when customers stop purchasing due to poor customer service experiences. Between calls that never make it to your customer service team and calls that reach the wrong department in your organisation,…

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Improving remote workforce productivity with cloud phone systems

Often referred to as Voice over Internet Protocol (VoIP), cloud phone systems are designed to meet various telecommunications needs. They enable businesses to create flexible working conditions for employees, including those who work outside their offices. Here are some ways you can use VoIP to improve the productivity of remote workers and grow your business….

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Converged Private Networks

Supporting voice and business-critical applications across multiple sites. MPLS-based WAN solution that supports voice and business-critical applications across multiple sites Converged Private Networks (CPN) is our fully-managed WAN (Wide Area Network) solution that is ideal for businesses with multiple sites that want to boost the performance, improve the security and reduce the cost of their…

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Common hosted VoIP myths debunked

While more and more businesses have made the switch to VoIP because they recognise the mobility and flexibility such a platform offers, there are still those that are sceptical. Some business owners worry that they may suffer a lack of security or quality by switching to VoIP. It is understandable why you may fret about…

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RHM celebrate 25 years of trading

RHM has now been trading over 25 years! Over that time we have seen and experienced many technology transitions. The 90’s In the 90’s we started on a diet of LG Goldstar Key Systems connected to analogue lines and Mercury Smart boxes. The next wave hit with the change from analogue lines to digital and the explosion…

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3 tips to make the most of your VOIP system

Like many business owners, you may have caught wind of the various benefits a VOIP system can offer your business, and be planning to make the switch. Though VOIP systems have a range of advantages, there can be numerous hurdles when introducing one to an office environment. Here are three tips for making the most…

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The advantages of using headsets

As telecom providers we know that while VOIP based systems are giving new life to the telecom classic desktop phone, many businesses are opting to move past the traditional phone as we know it and choose something a little more portable: the headset. While headsets are not exactly a new idea, more businesses find themselves…

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