Communications
are a vital part of your customer service. It's easy to take both voice and data
services for granted but planning ahead is important - both for potential problems
and for potential growth. The
right infrastructure saves money and delivers reliable, flexible services. RHM
provides all-in-one solutions designed to meet the unique communications challenges
facing small and medium sized businesses. You can rely on us to recommend sensible,
scalable systems that cope smoothly with your current needs and set you up for
the future.
RHM
Office solutions:
Telephony systems
Call
plans
Non geographic numbers
Internet
access
LAN solutions
Telephony
systems
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Today's
telephone systems (switches) improve your office communications for both voice
and data. You can enjoy more efficient inbound and outbound call handling at the
same time as lowering costs - using the latest converged voice and data technology,
to start enjoying a whole range of powerful communications options.
Our
portfolio of IP telephony systems has been designed specifically to meet the requirements
of a wide range of businesses and budgets. So whether you are a small or medium
sized business or even a mid sized corporate RHM will find the right fit in-terms
of both technology and cost - meeting your business's specific and
individual
requirements.
Avaya
Avaya
IP Office is all-in-one solution built on Avaya's latest advancements in converged
voice and data technology. It has been specially designed to meet the communications
challenges facing small and medium sized businesses. Due to its modular design,
the solution can scale from 2 to 360 extensions to meet the needs of home offices,
standalone businesses, and networked branch and head offices.
Avaya
Quick Edition delivers intelligent communications to very small businesses and
small branch enterprises with up to 20 extensions. SIP-based peer-to-peer technology
means set up is simplified, with a range of powerful customisable options to meet
your business needs.
LG
The
ipLDK range incorporates all the latest telephony functionality designed from
a user perspective. Features are logical, easy to use and remember. So, if it's
ease of operation you require, such as one-touch transfer or paging, or more advanced
functionality to enhance the competitive edge of your business, such as VoIP,
networking, Computer Telephony Integration (CTI), the ipLDK range is the solution.
Nortel
The
Business Communications Manager (BCM) range is designed to meet the needs of small
to medium sized businesses, delivering a mix of sophisticated telephony and data
functions, including the ability to converge traditional telephony with VoIP and
advanced applications such as unified messaging and call distribution. With up
to 160 extensions or 750 extensions if networked its range is of huge value to
small sites, multi-sites and branch offices.
Call
plans
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New
technologies mean new services and different tariffs. We can help you make sense
of it all. At RHM we understand that you need to avoid tying yourself into inflexible
and unsuitable contracts. That's why we'll help you to decide on the best choice
of plan by conducting an initial audit of your current accounts to accurately
match your business's calling profile.
RHM
Call plans
Based on our years of experience as a trusted communications
provider, RHM have developed a range of exclusive business tariffs. Giving you
everything you want at a very competitive price. We discuss with you how your
existing tariff structure is working for your business, making recommendations
to help you reduce cost and improve service levels. Our unique reporting services
are also available to provide you with powerful account management options that
help keep costs under control.
BT
Business Plan
As an Authorised Partner of BT, RHM is well positioned
to bring you the best value from the BT Business Plan (BTBP) portfolio. This specifically
designed package is suitable for all businesses, with a basic package for customers
spending under £250 per annum per site on call charges via BTBP Lite through
to very attractive BTBP packages with additional valued added features, for larger
multi-site customers.
BT
One Plan
BT Business One Plan is a call plan that covers all of your
land line, Broadband and Mobile spend. It provides capped call pricing on fixed
calls and a 5% yearly discount reward when you hit your committed spend level.
It’s perfect for businesses that spend £500 and above per year.
BT
OneBill
You use several different communications services – with
a separate invoice for each. Some may fall monthly, others quarterly. Managing
them all can be confusing, costing you time and money.
BT
OneBill turns complexity into simplicity. Whether for one location or 100, it
consolidates all your communications bills onto a single invoice to a single address.
All contained on a single CD-ROM to give you an instant digital overview of your
entire communications estate with one figure for all your services, clearly itemised
to cover what you want. With one direct debit, either monthly or quarterly, on
one day you choose that suits your business – and your cashflow – best.
Non
geographic numbers
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Inbound
from RHM is a complete non geographic number (NGN) package that offers you far
more than distinctive and memorable numbers for your customers. The call management
options it delivers are exceptional, improving your customer service levels and
boosting productivity. With Inbound you'll know more about your incoming calls
than you've ever known before.
Internet
access
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Email
and internet are critical parts of your business and any downtime can have major
implications. You need the right levels of support - including management information
that helps you make the best choices.
RHM
Broadband is a service designed for businesses. That means no competition from
domestic users and a rapid response from a real person if you have an issue that
needs to be resolved.
 | Business-grade
network with low contention | | Guaranteed
throughput | | Full
account management | | High
levels of tailored support | | Contracts
starting at one month | | Management
reports |
You
may be an SME seeking a single, high quality business internet solution, or a
large company with flexible workers and a need for resilient inter-office links,
and the ability to deploy productivity-enhancing communications services, including
access to emerging technologies such as SIP (Session Initiated Protocol). Providing
business customers with an alternative method of connecting their IP telephone
systems to the network instead of PSTN or ISDN, with the ability to save on line
rental costs.Whatever
your requirements, we'll work with you to understand your requirements and help
you choose exactly the right package for both office and home workers.
LAN
solutions
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The
performance of your Local Area Network (LAN) infrastructure has increasingly become
a critical component of your business, underpinning many important business functions.
Our network specialists have years of knowledge and experience in designing, implementing
and managing LAN solutions for business throughout the UK. Providing you with
the critical network planning information you need to make the right decisions,
and because our network specialists have knowledge of both voice and data services
we are well placed to help with both migrating to new systems and integrating
legacy infrastructure. Working with you to evaluate your businesses specific needs
and provide you with the requirements to support your new
business initiatives.
Wireless
LANs
We
can also set-up a Wireless LAN (WLAN) infrastructure enabling employees to benefit
from wireless communication between devices in a limited area. Giving users the
flexibility to move around and work collaboratively, while still being connected
to the network.
Security
considerations
The inherently open nature of wireless access - compared
to the wired world - creates security concerns. The RHM will identify the security
status of all locations considered for a wireless security solution and will suggest
different levels for different types of users.
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