Telephony

Your telephone system sits at the heart of your business as one of your main communication tools. Rapid change in technology means there is a vast array of features and facilities available on modern telephone systems to help your business. Deployment options have changed too since you last changed your system. Today they can still be installed on site or increasingly popular are Cloud or Hosted solutions.

Commercially you can purchase, lease or rent a solution from RHM. Our role is to understand your requirements and recommend the best fit for you in terms of functionality and budget.

Why speak to us?

We work with you to design and specify a bespoke telephone system, using exactly the right technology that meets the needs of your business. And we get it right first time.

Experience

We’ve been installing telephone systems for more than 20 years, so we know you want minimum disruption and maximum customer service.

Project Management

We will take ownership of all the elements involved in delivering a successful telephony implementation. From porting your telephone numbers, cabling your premises, installing new lines through to programming your new platform to ensure it delivers improved business efficiency.

Support

Should you run into any problems, our remote monitoring systems will pick them up quickly and our customer service teams and helpdesk will either resolve them remotely or we’ll get someone on site to get it fixed. We make it our business to ensure our response times are better than the industry standard.

Introducing Analytics

Call analytics provides actionable insights which help businesses to make real-time data-driven decisions.

From the moment you log in, you can begin identifying ways to maximise revenue, increase productivity and improve customer experience.