Collaborate is being replaced: what it means for Gamma Collaborate users

Big changes are on the horizon for users of Gamma Collaborate, and if you’re an SME using this platform, it’s time to switch to a suitable alternative. As we approach the end of the year, Gamma is retiring its Collaborate App, making way for a more powerful and feature-rich unified communications platform: Horizon with Webex.

So, what does the change mean for your business? Here’s everything you need to know to stay ahead, and what Horizon with Webex can do for your business.

What you need to know about the Gamma Collaborate change

Gamma Collaborate has been a trusted app for business communication and softphone services across the UK and internationality, but on 31st December 2025, it will be the end of an era. This also includes the mobile and desktop softphone apps.

If you’re a Gamma Collaborate user, you’ll be directly affected. But there’s good news – all RHM customers on Gamma Collaborate will move to Horizon with Webex.

This unified communications solution offers even more features, but for the same price.

What is Horizon with Webex?

Horizon with Webex is the next generation of business communication tools, combining Gamma’s Horizon cloud phone system with Cisco’s Webex collaboration technology.

Here’s what you can expect from Horizon with Webex:

• HD voice and video calls
• Instant messaging and presence
• Meetings, webinars, and file sharing
• Full integration with Microsoft Teams, Outlook, and Google Contacts

It’s a modern platform that’s thought of everything, designed for all types of users and work setups, including mobile, desktop and softphone users. You’ll get the same familiar experience, but with more power under the hood.

Why the change benefits SMEs

For small and medium-sized enterprises, this upgrade is a major win. Horizon with Webex was built with SMEs in mind, here’s how:

• Simple to deploy with no complex integrations
• Supports remote and hybrid working
• Gives every user access to modern, intuitive collaboration tools
• Makes it easy to streamline operations with a single supplier

Gamma’s business-grade infrastructure and Webex’s powerful meeting features are a powerful pairing, and SMEs can now enjoy tools that were once only available to large businesses. All this, without breaking the bank.

Unified Communications made simple with Horizon and Webex

When it comes to running effective comms solutions for your business, unified communications are no longer optional, they’re an essential tool for collaboration and customer service.

If you’ve been looking for a platform that brings all your comms together, then Horizon with Webex is a great choice. Your calls, messages, meetings and file sharing are accessible in a single, user-friendly app. Here’s the benefit of centralised comms:

• Less switching between tools
• No missed messages
• Better employee collaboration
• Real-time sync across all devices

And your IT team benefits too, with less complexity, fewer vendors and quicker rollout, they’ll be able to do their job quicker and easier.

Key features compared: Gamma Collaborate vs. Horizon with Webex

I have Gamma Collaborate – how do I upgrade to Horizon with Webex?

For all Gamma Collaborate users, we’re supporting RHM customers with the transition to Horizon with Webex, making the whole switch simple and easy. Here’s what you can expect from us throughout the transition:

• No additional cost for standard Webex functionality
• Hands-on support for set-up and migration
• Options to upgrade to webinars and advanced meetings
• Ongoing help from the RHM Helpdesk

If you’re ready to upgrade, you can contact our team by email: orders@rhmtelecom.com or call 0345 33 77 373.

Why now is the time to modernise your business phone system

If you’re still using desk phones, softphones, or mobile apps, now is a great time to embrace a cloud-first, flexible solution. Here’s what you’ll get with Horizon with Webex:

• Better reliability and call quality
• Enhanced security and data encryption
• Powerful collaboration tools for remote and hybrid teams
• Scalable features to grow with your business

As we move towards a cloud future, you need to make sure your business communication infrastructure is future-proof, compliant and easy to manage. Upgrading to new solutions, like Horizon with Webex, helps boost your business now and as it grows.

Find out more about our cloud phone systems.

It’s time to embrace the next generation of business communications

Gamma Collaborate may be coming to an end, but this change doesn’t have to mean disruption, instead it can be a great opportunity for businesses of all sizes.

By switching to Horizon with Webex, SMEs can unlock a feature-rich and reliable cloud phone system that supports every part of their business communication, whether it’s simple calls, video conferencing or monthly webinars. It’s all about moving with the times, getting more value from your phone systems at the same cost.

Chat to our experts to get started with future-proof, advanced cloud phone system tools and Horizon with Webex.