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The Digital Economy Act specifies that you need to capture the details of any users using your public WiFi solution. If you are looking at providing WiFi into a public area a landing page or user authentication method will be required.

Yes, we can supply either Private/corporate WiFi networks or Public WiFi. Our Public WiFi solution comes complete with the design of the landing page.

RHM pre-configured routers come with a personalised Wireless Key that is different from the factory default. This is to make it easier for you to remember and also increase security.

Full details and specifications of RHM supplied routers can be found on our website here:

Common causes include noise/interference on your PSTN line and faulty microfilters. Connect an analogue handset to your line and dial 17070 option 2 to carry out a quiet line test and try using an alternative microfilter.

Check the router is connected correctly, all the connections are firmly pushed in and that the analogue line has dial tone.

If required RHM can provide an administration login to the router however will take no responsibility for faults caused by its misconfiguration.

Broadband migrations can complete any time between 00:00 and 23:59 on the day. Although downtime is uncommon it can happen. If the service is down for longer than an hour please contact RHM Helpdesk.

If your area has been Fibre enabled you can contact your RHM account manager to see if you are able to upgrade. If not, there are various levels of Ethernet products available to suit your needs.

Please email a request to billing@rhmtelecom.com and ask for a log in to our Webabillity system. This will give you access to 12 months invoice and report history and enable you to set up eAlerts and conduct analysis on calls made even during the current pre billed month.