Award winning call and contact analytics

Give Your Contact Strategy The Akixi Factor

Akixi is an award-winning solution providing comprehensive call and contact analytics services. This cloud-based reporting software offers unprecedented insight into how your contact processes are working and how you can optimise them for a game-changing, ultra-responsive customer experience.

Akixi offers various service levels, from historic call logging to advanced real-time contact centre services to suit businesses of all sizes.

  • Are you away from the office but still need to view the real time analytics?
  • Do you suffer from lost revenue, due to not being able to monitor your call statistics?
  • Would your company benefit from determining how efficiently your lines are being used?
  • Are you able to track your abandoned incoming calls? If not how much is this costing you?

Akixi Features

  • Service level wallboard
  • Historic call logging and reporting
  • Cradle-to-grave visibility
  • Scheduled reporting
  • Real time call analytics
  • Abandoned call recovery
  • Analysis by hunt group
  • Trend analysis by time frame
  • Android & iOS wallboard Apps

Used in conjunction with the Horizon telephone system, Akixi is available to you from £150 for a one off installation fee, plus user licences from £1.75 per user per month. One supervisor licence at £6.50 per month required for wall board feature.

Please don’t hesitate to get in touch on 0345 136 60 60 or email us at with any questions you may have or for a free, no obligation quote personalised to your business and requirements.

Need more information or advice? Call us now 0345 136 60 60

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