Planning the perfect implementation: your map to modern communications

The fact you’re reading this article suggests you’re considering updating or overhauling your telecoms infrastructure Your checklist of considerations is likely to include: Defining the evolving business needs Involving key stakeholders Managing potential risks Integrating with existing systems Overcoming the challenge of working across multiple sites Sourcing a trusted supplier This article provides tips on…

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Ofcom to tackle number portability issues in 2018/19

The Internet Telephony Services Providers’ Association (ITSPA) is cautious about proposals from Ofcom to tackle problems that arise when consumers want to switch fixed-line telephony provider. The Ofcom proposals are included in their Annual Plan for 2018/19 and primarily focus on number portability. Ofcom proposals in more detail Number portability refers to consumer rights to…

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Ofcom announces new code of service for business broadband providers

From this week, businesses will have access to increased safeguards regarding their internet connections. Ofcom announced on 30th September 2016 that they are introducing a new voluntary code for the telecoms provider who offers business broadband, and several of the main industry players have already pledged their allegiance to the code. In essence, these organisations…

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