BT Announce a Whopping Price Increase

BT Business have announced a huge 9.3% price increase across a raft of services starting from 1st April 2022   BT Openreach have announced a series of sharp price increases on their range of legacy services. This is the price at which resellers like us at RHM purchase and it impacts BT Retail, who have…

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Anthony James Residential Estate Agents Case Study

Anthony James Residential estate agents (AJR) are a highly respected independent estate and letting agent covering London and the South East. Established in 2003, their comprehensive residential property services include sales, lettings and full property management. The Challenge AJR had seen great success in recent years and were looking to expand their operation from their…

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Warners Motor Group Case Study

Warners Motor Group is one of the largest privately owned franchised motor dealers in Gloucestershire. Warners represent three globally known car brands – Peugeot, Citroen & Isuzu. They are based out of newly refurbished sites in Gloucester & Tewkesbury.   The Challenge:   Warners recently decided to close their previous Citroen site in Cheltenham and…

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Our top tips on taking your customer service to the next level

Customer service is the backbone of any successful business. It builds the loyalty and trust you need to keep customers returning and recommending you to others. And when it comes to new business, there’s no better way to stand out from the crowd than great service. Of course, customers want friendliness and professionalism – but…

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The latest trends for on-hold marketing

With the Christmas holidays fast approaching businesses are looking for ways to keep their customers informed. Whether this is letting them know of your changed opening hours, a special offer or other change to your service, it’s vital that you can let customers know quickly. One of the quickest ways you can do this is…

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How to integrate mobile devices into your communication system

Mobile devices are now an integral part of business life. They’re not just a distraction from the ‘real work’ anymore. In 2021 you’re just as likely to get in contact with a customer on your mobile as you are from your desk phone, if not more. Technology providers are realising this, and services that support…

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Your guide to fibre connectivity

Every business has different needs from their connectivity service. Whether you’re looking to keep a small team online, provide a great connection to your customers or power a multi-site business. Businesses need to get online for a variety of reasons, and your priorities will inform which connectivity service is right for you. As much as…

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Cam & Uley Case Study

Cam and Uley Medical Practice provide medical support to over 10,000 patients across their two sites in South Gloucestershire. The Challenge: Being in the healthcare sector, as well as being a multi-site organisation presented some unique challenges for the medical practice. The site had to prioritise the patient experience, which meant ensuring a high-quality and…

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Connectivity Considerations for Hybrid Working

Working on the go is now just business as usual. Whether it’s adopting a full hybrid working plan or creating a disaster recovery policy in case you need to work from home unexpectedly, it’s important to have some kind of preparation in place. This does raise some questions for your team though. A hybrid working…

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How to keep track of remote working performance

The flexible working revolution is in full swing, and this has brought a range of benefits for businesses. Studies have shown that productivity, morale and collaboration all improve when staff have the option to work from home. Whether it’s working remotely full time or a more flexible arrangement, with the right technology your team can…

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