Phone Fraud

How can we help you protect your business? Why you should care? Phone fraud is becoming a real problem in the UK, costing businesses £953 million. It can result in bill shock and loss of service, which can be disruptive to your business operations. According to a survey commissioned by ITSPA which surveyed 1,000 businesses…

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Implementing a voice disaster recovery plan

The telephone is the lifeline for most small businesses; it pays to have a plan in place for when there are disruptions. Implementing a voice disaster recovery plan The telephone is the lifeline for most small businesses; it pays to have a plan in place for when there are disruptions. After the 2014 winter storms,…

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5 common concerns about moving to SIP…

…and why you don’t need to worry When first considering a new technology for your business, there are any number of variables you need to consider. SIP trunking and Voice over IP (VoIP) telephony is no different. Fortunately many of these concerns are unfounded. Here are 5 of our top SIP trunking myths debunked. Poor…

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Is your phone system holding you back or helping you fly?

See why your PBX is restricting your growth and how you can unleash the true potential of your business Modern businesses need modern communications to thrive Technology can – and should – improve business communications. For SMBs in particular, modern communications technology can enable you to: compete on equal terms with much larger businesses grow…

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The Converged Future

How a unified fixed and mobile voice solution will benefit SMEs in 2019. The drivers of convergence When one considers that two thirds (66%) of SMEs now use remote workers , it’s clear that the way we approach communications must change rapidly. With the growing need for agility, the increase in flexible working practices and…

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PRTG – Proactive device monitoring

Equipment monitoring Where RHM have provided a router or data switch as part of our managed service we will even proactively monitor your solution down to and including these devices. If they go down or lose power we will be alerted straight away via our dashboard and an email alert. When assessing faults this also…

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Connect – the future of business mobile?

The professional services sector is constantly working under pressure to deliver client requirements and to schedule communication in a professional manner. Whether you’re in the business of legal, financial or business consultancy services, staff are often working remotely on complex projects and to very tight timescales. Having the right tools to deliver effective communications is…

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What is Horizon Collaborate?

Introduction to Horizon Collaborate Horizon Collaborate is our new Unified Communications and Collaboration (UCC) service, designed to address customer’s demand for new and innovative communication apps and services. Our Horizon Collaborate service meets the needs of a wide range of customers, offering advanced UCC services such as instant messaging and presence, video, desktop and file…

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How your telecoms provider can make you more agile

Find out whether it’s time to change your communications provider. In today’s financially-conscious environment, most businesses have been forced to adjust their processes to become more efficient – maintaining profit margins without significantly increasing prices. To achieve this transformation, many have become more agile, allowing them to adapt to changes in the marketplace more quickly….

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Improve sales performance with ‘always-on’ business telecoms

Increase your sales performance and improve customer satisfaction with a hosted phone system. Meet Charles and Eddie Charles is a travelling rep. He visits customer sites across the West of England, conducting live demonstrations and closing deals. He is equipped with a company iPhone on a corporate contract and a laptop. His organisation uses a…

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