Speed testing your VoIP service

One of the most important things to keep in mind in terms of a VoIP is that having good call quality requires decent internet. Lower speed networks will likely result in call degradation, dropped calls, breaks, delays and so on. The best way to avoid this is to do a simple quality test for your…

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What is Horizon and how will it benefit your business?

Improve flexibility and productivity for your business with a hosted communications service. What is Horizon? To support the growing trend for home and flexible working, Horizon is a complete communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. Horizon takes the burden away from your IT…

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Mobile Contracts

RHM have seen a big shift in the last 18 months in how mobile contracts are being set up. RHM can bill and manage mobile contracts across all 4 UK carriers including Vodafone, O2, EE and 3. In the past, contracts would be bundled up including the hardware or a pot or credit on account…

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RHM celebrate 25 years of trading

RHM has now been trading over 25 years! Over that time we have seen and experienced many technology transitions. The 90’s In the 90’s we started on a diet of LG Goldstar Key Systems connected to analogue lines and Mercury Smart boxes. The next wave hit with the change from analogue lines to digital and the explosion…

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Ofcom to tackle number portability issues in 2018/19

The Internet Telephony Services Providers’ Association (ITSPA) is cautious about proposals from Ofcom to tackle problems that arise when consumers want to switch fixed-line telephony provider. The Ofcom proposals are included in their Annual Plan for 2018/19 and primarily focus on number portability. Ofcom proposals in more detail Number portability refers to consumer rights to…

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Tips to maximise communication within businesses

The key to a successful business is communication, both between clients and team members. At the heart of a good communication system is an efficient, reliable telephone/internet service. For this reason, it is important to seek advice from professional experts who can choose the right broadband package for your business. Take a look here for information on…

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Setting up your new office: telecommunications and broadband

When you’re opening a new office there are so many things to think about. From choosing the right chairs, to setting up your website to hiring an amazing new team, the list goes on. One thing that’s absolutely vital to your business is communications and making sure your customers and clients can get in touch…

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How SMEs can benefit from cloud software

An internet connection is crucial to any company. However, for smaller businesses, hardware costs are becoming an issue. The operating costs of running an internal network can be a strain on company budgets. But these economic setbacks can be avoided by utilising cloud software to store and transfer company data. Cloud software mitigates having to…

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Missed out of hours calls can cause business losses

Finding out whether you’re missing important calls out of business hours is important for businesses of any size as losing calls can equate to missing out on orders. Missed telephone calls could be sales queries or customer orders meaning lost revenues for your business, so monitoring call trends is a highly important task for any…

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3 tips on how to choose the right mobile device for your business

Today, businesses rely more than ever on their ability to mobilise a dynamic workforce. In this blog we have compiled three tips on how to choose the right mobile devices that will work well both for your staff and for the overall needs of your business. Which OS? There are pros and cons with each…

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